Privacy Policy

Introduction
With the development of new communication tools, it is necessary to pay special attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.


 

Collection of personal information

We collect the following information:

  • Name
  • First name
  • Postal address
  • Postal code
  • Email address
  • Phone number / fax

The personal information we collect is gathered through forms and thanks to the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.


 

Forms and interactivity:

Your personal information is collected through forms, namely:

  • Website registration form
  • Order form

We use the information thus collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our website in the following way:

  • Statistics
  • Contact
  • Website management (presentation, organization)

We use the information thus collected for the following purposes:

  • Comments
  • Correspondence
  • Information or for promotional offers

 

Log files and cookies

We collect certain information through log files and cookies. These mainly include the following information:

  • IP address
  • Operating system
  • Pages visited and requests
  • Time and day of connection

 

The use of such files allows us to:

  • Service improvement and personalized welcome
  • Personalized consumption profile
  • Order tracking
  • Statistics

 

Right of opposition and withdrawal

We commit to offering you a right of opposition and withdrawal regarding your personal information.
The right of opposition is understood as the possibility offered to internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood as the possibility offered to internet users to request that their personal information no longer appear, for example, in a mailing list.

To be able to exercise these rights, you can:
Postal code: 869 de Puyjalon, Baie-Comeau G5C 1N3
Email: jimmy@gomonvelo.com
Phone: 418-293-9700
Website section: boutiquemonvelo.com/


 

Right of access

We commit to recognizing a right of access and correction to the concerned individuals wishing to consult, modify, or even delete the information concerning them.
The exercise of this right will be:
Postal code: 869 de Puyjalon, Baie-Comeau G5C 1N3
Email: jimmy@gomonvelo.com
Phone: 418-293-9700
Website section: boutiquemonvelo.com/


 

Security

The personal information we collect is stored in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL protocol (Secure Sockets Layer)
  • SET protocol (Secure Electronic Transaction)
  • Access management - authorized personnel
  • Network monitoring software
  • Data backup
  • Digital certificate development
  • Username / password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, since no mechanism offers maximum security, there is always some risk when using the Internet to transmit personal information.


 

Label

Our commitments regarding the protection of personal information meet the requirements of the following program:

  • WebTrust
  • VeriSign

 

Legislation

We are committed to complying with the legislative provisions set out in:
Canada